Support

Discord is fastest. Email is better for account or privacy requests. For “is this real?” start with the FAQ.

Recommended

Hubify Discord

Open a support ticket or ask in community channels. Staff are most active here.

Email

For privacy requests, appeals, or anything you shouldn’t post publicly.

[email protected]

Typical reply window: 24–48 hours.

What we can help with

Account & login

Discord sign-in, Roblox linking, bans, or profile settings.

Groups & listings

Submitting, editing, ownership consent, or review status.

Bugs & tech issues

Broken pages, missing counts, or weird behavior on Hubify.

Credits & rewards

Balances, redeem codes, promotions, or the rewards store.

Before you message us, check your group status in My groups, or try signing out and back in if login looks stuck.